Frequently Asked Questions
Review Before Your Stay
View our list of most frequently asked questions while planning your trip to the Mile-High City. Learn more about our Oxford hotel rooms, amenities, and services, or contact our team with any other questions you have at any time before, during, or after your stay.
How is The Oxford Hotel ensuring safety during COVID-19?
Your safety is our top priority at The Oxford Hotel. Please note several health and safety standards have been put in place to ensure your stay is as comfortable as possible! We will frequently be updating our policies and standards here.
How many rooms are at The Oxford Hotel?
The Oxford has 80 unique, classic rooms and is located in the heart of downtown Denver.
When is check-in and check-out?
Check-in time is after 3:00pm and check-out is at 12:00pm.
What do I need to check-in?
All guests checking-in will need a credit card and a valid form of ID.
Where do I check-in?
You can check-in at the front desk of The Oxford Hotel located at 1600 17th Street, Denver, CO 80202.
What is the cancellation policy?
Cancellations must be received by 3:00pm MST 2 days (48 hours) prior to your arrival to avoid the fee of one night’s room and tax.
I need to make changes to my reservation. Who should I contact?
If you made your reservation through a third party (Expedia, Hotel Tonight, etc.) you will need to contact the booking agent/website that you went through in order to make any changes. If you booked through The Oxford Hotel's website or made your reservation by calling the hotel, please contact a reservation’s agent at 800.228.5838.
Do you provide ADA-compliant accommodations?
Yes, we do have ADA accommodations. To reserve an ADA compliant room, please email email@example.com or call 800.228.5838 to book direct.
Does the hotel allow smoking?
The Oxford Hotel is a 100% non-smoking hotel. A $500 fee will be applied if smoking is detected.
Are pets allowed at the hotel?
Yes! The Oxford Hotel would love to welcome your dog. There is a one-time $50 pet clean-up fee. Unfortunately your other furry friends will have to stay home, as we currently only allow dogs up to 60 pounds. These restrictions do not apply to service animals.
Transportation And Parking
What is the Oxford’s address?
1600 17th Street, Denver, CO 80202
I’m coming from Denver International Airport, what is the best way to get to the hotel?
We are located only a block away from Denver Union Station, which has a direct light-rail line to the airport. Guests can take the University of Colorado A Line to and from Denver International Airport. If you are driving you can find directions here. Taxis, Uber and Lyft are also reliable modes of transportation to the hotel.
Is parking available at the hotel?
We provide valet parking at the front entrance of The Oxford Hotel. Overnight parking is $47 per vehicle.
Do you have a house car?
The Oxford Hotel is happy to offer guests a ride within two miles of the hotel in our courtesy Escalade.
What is there to do in the area?
The Oxford Hotel is conveniently located in the heart of LoDo (the lower downtown neighborhood) and surrounded by many of Denver’s best attractions, restaurants, and events. Interested in learning more? Please visit our Experience page.
Is The Oxford a historic hotel?
Yes, the Oxford is actually Denver’s most historic hotel! Built in 1891, The Oxford has seen Denver change from a sleepy cow town to the major metropolitan area that it is today. If you’re interested in learning more about our history please visit our History page.
Is The Oxford environmentally conscious?
Yes, both The Oxford Hotel and Urban Farmer actively strive to be environmentally conscious. For every 2+ night stay at The Oxford Hotel, guests have the option to decline housekeeping services to join our efforts in saving water, energy, and other resources. As a thank you, The Oxford will apply a $5 food and beverage credit per day to be used at Urban Farmer or The Cruise Room during the stay.
To indicate participation in this program, guests simply place our eco door hanger outside of their room during their stay.
What is the Destination Amenity Fee?
The Destination Amenity Fee is $30+ tax and provides guests with several special discounts, exclusive offers, and promotions around Denver and inside the hotel. If you are interested in learning about our Destination Amenity Inclusions, please visit the Destination Amenity page.
Does The Oxford Hotel offer room service?
Yes, we offer select menu items all day. Breakfast is offered from 7:00am - 10:00am and full day items are offered from 10:00am - 10:00pm.
The Oxford Hotel is proud to support the Denver community. To request a donation please contact firstname.lastname@example.org.
30 minutes, from $65 | 60 minutes, from $100 | 90 minutes, from $130
This traditional form of massage applies a general approach by using long-flowing strokes that help relieve tension, soothe sore muscles, and promote relaxation with light to medium pressure.
Deep Tissue Massage
60 minutes, from $115 | 90 minutes, from $155
This massage addresses the underlying structural dimensions of muscle tension and soreness. It uses effective, neuro-muscular techniques, with moderate to deep pressure, depending on the client’s preference.
30 minutes, from $65
Reflexology is an ancient form of acupressure, based on Greek medicine, which thoroughly works all areas of the feet, and sometimes the hands. Applying pressure to these areas correspond to and benefit other parts of the body, including internal organs. Reflexology deeply relaxes and balances the nervous system.
CBD $30 | Essential Oil $10
Our skincare is therapeutic and result orientated. Our facials are designed to target specific concerns and to restore the optimal health of your skin. Designed to meet your individual needs we use only the highest-quality skincare products.
Customized Skin Care Consultation
30 minutes, from $55
Schedule some one on one time with one of our skincare experts. They will walk you through your desired results and develop a customized plan to get you there. You will receive a $30 retail credit towards your daily homecare program discussed by you and your esthetician.
We've Got Your Back (Facial)
45 minutes, from $65
A deep cleansing and purifying treatment that will soften the skin leave your skin healthy and hydrated. Following the traditional steps of a facial your esthetician will; analyze your skin, incorporate a double cleanse followed by a steam exfoliation to open the pores and soften the skin, perform extractions if needed and finish the treatment with a hydrating masque and lotion application. We will also include a relaxing and rehydrating hand treatment.
60 minutes, from $95
This customized decadent 4 part treatment is fit for any king or queen and includes; an eye treatment with an exfoliating peeling, a décolleté cleanse, peel, masque and hydration, a hand massage and a luxury foot treatment beginning with a scrub and ending with a foot and leg body butter application. You will leave refreshed and ready to take on any kingdom.
Inquire for pricing
A menu of full body waxing services, using high-quality wax to ensure effective hair removal with minimal irritation.
Eyebrow Tint from $30 | Eyelash Tint from $40 | Eyebrow & Lash Tint from $60
MANICURES AND PEDICURES
Healthy Hands and Feet - Classic Manicure and Pedicure Combo
Relax while we treat your nails to essential cuticle care, filing, buffing, and polishing with a gentle scrub, and a massage guaranteed to leave your hands feeling soft and supple. Additionally, you will receive callus removal, cuticle care, foot scrub, hydrating mask, and a relaxing massage. After, your feet will be given a paraffin treatment with hot towels; your experience is complete with a professional polish.
25 minutes, from $40
An express manicure that includes all the essentials minus the relaxing hand and arm massage.
40 minutes, from $50
Relax while we treat your nails to essential cuticle care, filing, buffing and polishing with a gentle scrub and a massage guaranteed to leave your hands feeling soft and supple.
45 minutes, from $70
Treat yourself to a look that lasts with a Shellac manicure. A Shellac manicure includes a classic manicure and lasts up to 14 days. This service does not require drying time and will not damage your nails.
50 minutes, from $75
Your choice of OPI mask will deeply nourish dry hands; while you enjoy extra massage time.
50 minutes, from $80
Your signature experience consists of a soak, scrub, mask and massage, followed by a paraffin treatment. Your service is completed with hot towels and polish.
Powder Perfection Manicure
60 minutes, from $85 | 90 minutes removal and application, from $100 | 30 minutes removal, from $25
If you are looking for a durable long last nail, then this unique and odor-free process is for you. It will add strength and durability to your nails with a high shine finish. Your nails will be dipped in color acrylic multiple times and cured with an activator. No drying time need. This service includes shaping, cuticle care and finishes with a lotion application hand massage leaving your hands hydrated and ready to take on the day.
40 minutes, from $50
An express pedicure that includes all the essentials minus the relaxing calf and foot massage.
50 minutes, from $70
Treat your feet to some well-deserved pampering. This pedicure includes callous removal, cuticle care, foot scrub and a relaxing massage.
55 minutes, from $95
In addition to our traditional pedicure service, our seasonal hydrating mask is applied to deeply hydrate and treat sore and tired feet.
80 minutes, from $100
Your signature experience will be the most pampering pedicure you have ever had. You will receive callus removal, cuticle care, foot scrub, hydrating mask and a relaxing massage. After, your feet will be given a paraffin treatment with hot towels; your experience is complete with a professional polish.
Polish Change $10 | French Polish $15 | Shellac Manicure $20 | Pedicure Mask $20 | Paraffin Dip $20
Vinalux Polish $10 | Callus Remover $15