Frequently Asked Questions
Review Before Your Stay
View our list of most frequently asked questions while planning your trip to the Mile-High City. Learn more about our Oxford hotel rooms, amenities, and services, or contact our team with any other questions you have at any time before, during, or after your stay.
General Information
How many rooms are at The Oxford Hotel?
The Oxford has 80 unique, classic rooms and is located in the heart of downtown Denver.
When is check-in and check-out?
Check-in time is after 4 pm and check-out is at 12 pm.
What do I need to check-in?
All guests checking-in will need a credit card and a valid form of ID.
Where do I check-in?
You can check-in at the front desk of The Oxford Hotel located at 1600 17th Street, Denver, CO 80202.
What is the cancellation policy?
Cancellations must be received by 4:00pm MST 2 days (48 hours) prior to your arrival to avoid the fee of one night’s room and tax.
I need to make changes to my reservation. Who should I contact?
If you made your reservation through a third party (Expedia, Hotel Tonight, etc.) you will need to contact the booking agent/website that you went through in order to make any changes. If you booked through The Oxford Hotel's website or made your reservation by calling the hotel, please contact a reservation’s agent at 800.228.5838.
Do you provide ADA-compliant accommodations?
Yes, we do have ADA accommodations. To reserve an ADA compliant room, please email reservations@theoxfordhotel.com or call 800.228.5838 to book direct.
Does the hotel allow smoking?
The Oxford Hotel is a 100% non-smoking hotel. A $500 fee will be applied if smoking is detected.
Are pets allowed at the hotel?
Yes! The Oxford Hotel would love to welcome your dog. There is a one-time $50 pet clean-up fee. Unfortunately, your other furry friends will have to stay home, as we currently only allow dogs up to 60 pounds. These restrictions do not apply to service animals.
No need to bring your dog bed or bowl, we can deliver them to your room! Email info@theoxfordhotel.com or call us at 303-628-5400 and we will be happy to assist.
Are AAA special offers available?
Our exclusive AAA and AARP special offers discounts up to 10% off.
Call 800-228-5838 or use the code below to book now.
Promo Code: AAA
Terms & Conditions:
Based on availability. New reservations only. Cannot combine with other offers or promotions.
Are government rates available?
In recognition of our military and government travelers, The Oxford is proud to offer per diem rates to these individuals. Enjoy luxurious accommodations minutes from the state capital with easy access to our six Colorado military bases. We thank you for your social impact and look forward to welcoming you to The Oxford Hotel.
Call 855-756-9711 or use the code below to book now.
Promo code: GOV
Terms & Conditions:
Based on availability, blackout dates apply. New reservations only. Cannot combine with other offers or promotions.
Transportation and Parking
What is the Oxford’s address?
1600 17th Street, Denver, CO 80202
I’m coming from Denver International Airport, what is the best way to get to the hotel?
We are located only a block away from Denver Union Station, which has a direct light-rail line to the airport. Guests can take the University of Colorado A Line to and from Denver International Airport. If you are driving you can find directions here. Taxis, Uber and Lyft are also reliable modes of transportation to the hotel.
Would you like our staff to assist you in setting up private transportation? Email info@theoxfordhotel.com or call 303.628.5400 and our team would be happy to assist.
Is parking available at the hotel?
We provide valet parking at the front entrance of The Oxford Hotel. Overnight parking is $62 per vehicle.
Do you have a house car?
The Oxford Hotel is happy to offer guests a ride within two miles of the hotel in our courtesy vehicle.
The Hotel
What is there to do in the area?
The Oxford Hotel is conveniently located in the heart of LoDo (the lower downtown neighborhood) and surrounded by many of Denver’s best attractions, restaurants, and events. Interested in learning more? Please visit our Experience page.
Is The Oxford a historic hotel?
Yes, the Oxford is actually Denver’s most historic hotel! Built in 1891, The Oxford has seen Denver change from a sleepy cow town to the major metropolitan area that it is today. If you’re interested in learning more about our history please visit our History page.
Hotel Amenities
Does The Oxford Hotel Offer Room Service?
Yes, we offer daily room service provided by Urban Farmer from 2 pm - 8 pm. Review their menu here.
What is a Destination Amenity Fee?
The Destination Amenity Fee is $30+ tax and provides guests with several special discounts, exclusive offers, and promotions around Denver and inside the hotel.
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Donation Requests
Donation Requests
The Oxford Hotel is proud to support the Denver community. To request a donation please contact info@theoxfordhotel.com.
Events and Meetings
Do you have event spaces available for meetings or conferences?
Yes, featuring more than 8,000 square feet, our Denver meeting space can be customized to suit everything from a company conference or board meeting to an elegant dinner or celebration.
What is the maximum capacity for event spaces?
Our largest space (the Grand Ballroom) can seat up to 200 people.
Can the event spaces be customized for specific needs?
Yes, Our team of experienced event planners will guide you through every stage of the planning process, from the venue selection to curating catering menus and vendor recommendations.
Do you provide audiovisual equipment for meetings?
Yes, we work with Encore Audio Visual, that can provide you with all of your technology needs.
Room Types and Features
What types of rooms are available at The Oxford?
Are there rooms with wet bars?
Only the Presidential Suite has a wet bar.
Do you offer suites or upgraded accommodations?
Yes, for an upgraded fee depending on availability
Are there any rooms with special features like balconies?
We do not offer rooms with balconies. However, we have rooms that offer stunning downtown views, and clawfoot soaking tubs.
Local Attractions and Activities
What are some nearby attractions or points of interest?
What professional sports venues are nearby?
How far away is Coors Field?
Our hotel is a 6 minute drive and a 9 minute walk.
Do you offer recommendations for local restaurants, shops, or entertainment?
Yes, our official list is here https://www.theoxfordhotel.com/eat-drink/downtown-denver-dining ; we are happy to make additional recommendations to the taste of our guests.
Are there any outdoor activities or parks nearby?
Yes, our official list is here https://www.theoxfordhotel.com/experience
Can the hotel arrange tours or activities for guests?
We do not have a direct partnership with tours or actives, but we can facilitate options for guests' inquiries.
Special Requests and Amenities
Can I request additional amenities for my room, such as extra towels or bedding?
Absolutely!
Do you provide amenities for families traveling with children?
We do not.
Can I request a late check-out / early check-in?
Yes, depending on availability we may be able to accommodate with a fee.
Can I receive a parcel if one is sent for me?
Yes, please use hotel's address 1600 17th St Denver CO 80202, please ATTN: Reservation name.
Special Offers & Booking
Do you have any special offers?
Do you have a loyalty program for frequent guests?
We have our member rate. Sign-up can find here: https://www.theoxfordhotel.com/special-offers/member-rate
What are the benefits of joining the hotel's membership program?
Guests can enjoy our lowest available rates as well as first-to-know email communications.